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Privacy policy

Use of information

This website is published by Kielder Water & Forest Park Development Trust (KWFPDT) (“we”) - formerly Kielder Partnership. We are a registered charity working to develop Kielder Water & Forest Park as an inspirational place for leisure, exploration and fun. Members are the : Northumbrian Water, Forestry Commission, Calvert Trust Kielder, Northumberland County Council, Northumberland National Park Authority and Kielder Observatory Astronomical Society.

We will not collect any information about individuals, except where it is specifically and knowingly provided by you. Examples of such information are:

- Your name
- Your address
- Your mobile telephone number
- Your email address
- Financial details so we can manage your payment for our services

The information collected will be used to process payments, send you the information you have requested and to provide information that may be useful to you.  This may include information about the Trust’s and our members’ work, events and activities and to improve our services to you.

We also work with trusted partners who provide services to us, including but not limited to, web hosting, data analysis, taking payments, e-mailing and other services of an administrative nature. Your contact information is shared with such third parties exclusively for the purposes of providing such services. We require service providers to agree to use our customer data strictly for the purposes of providing services on our behalf and to not use it for their own purposes.

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with members or other parties. However, we do not sell or share any information about individual users outside the partnership.

Users 16 and under

If you are aged 16 or under, please get your parent or guardian's permission beforehand whenever you provide personal information to this website. Users without this consent are not allowed to provide us with personal information.

Your rights

In addition to the partnership’s safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies. Currently there is a £10 fee payable (set by law). This will be waived if any of the information which we hold is incorrect.

Cookies

We use session cookies (which are temporary cookies) to maintain your session with the server in the areas of our site that are available to registered users. Our session cookies store a unique identifier to allow the server to distinguish between individual users' sessions. Session cookies are deleted when you close your browser. We sometimes use persistent cookies to enable pop-up advertisements and to prevent the server from displaying the pop-up advertisement more than once. Persistent cookies remain on your hard disk until you delete them. No cookies on our site are served or used by third parties. Please note, if you decline the use of cookies set by KWFPDT, you will be unable to use various areas of our websites. To find out more about cookies, visit www.allaboutcookies.org

Policy Changes

Any changes to this policy will be posted here.

Security

As you may be aware, no data transmission over the internet can ever be entirely secure. As a result, while we will use reasonable endeavours to protect your personal information, we cannot guarantee the security of your personal information and the use of the site is at your own risk.

If you feel that KWFPDT is not abiding by this privacy policy at any time you should first contact The Director, KWFPDT, Tyne House, Mill Way, Horsley, Tyne and Wear, NE15 0PA.

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