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Frequently Asked Questions

How much does it cost to park in Kielder Water & Forest Park?

At sites where visitor facilities are provided (such as toilets, a cafe or play equipment) a charge for car parking will apply. Currently, visitors are asked to pay to park at Kielder Castle, Leaplish Waterside Park & Tower Knowe Visitor Centre. The charge is £4 per day and this ticket is valid at all car parks throughout the Park so you will only have to pay once. Alternatively you can park for one hour for £1.50.

Can I camp in the forest?

Camping is only allowed at designated sites which include Kielder campsite and selected backpacking sites.

Click here to see our full range of campsites

Do I need a permit to horse ride in the forest?

As an individual, you do not need a permit to horse ride in the Park. More information about horse riding in Kielder Water & Forest Park.

What time does the Park close?

Never! Access on foot is permitted 24 hours a day. The car parks are always open and while the visitor centres do have opening hours, you may access the forest on foot any time.

Where can I hire bikes?

Bikes are available for hire from The Bike Place

What time do the visitor centres open?

Opening times for the visitor centres vary depending on the time of year. Visitor centres and shops at Kielder Castle, Leaplish Waterside Park and Tower Knowe Visitor Centre are open mainly every day from Easter through to the end of October. Outside of these months, centres are open mainly on weekends.

Please check opening times before you set off by clicking on the three main visitor centres below.

Tower Knowe Visitor Centre
Leaplish Waterside Park
Kielder Castle Visitor Centre

Do I need to pay to use the orienteering courses?

No, use of our orienteering courses is free. The only charge is the purchase of maps for use on the course.

Where are the litterbins?

Litterbins are provided only in the immediate vicinity of our shops and cafes. At all our sites we encourage visitors to take home their own rubbish and ‘leave only footprints’.

Do I have to walk my dog on a lead?

Dogs and their owners are welcome however, as forests are popular with all sorts of other users such as children, horses, cyclists and of course other dog walkers, it is important dogs are kept under control at all times. Dog owners are not asked to keep their dogs on leads at all times in the forest, but they should be on a lead when at our main visitor centres.

Owners are expected to pick up their dirt and to be able to keep close control of their pet, especially when other visitors are in the vicinity.

When will I encounter midges?

Midges are a part of everyday life during the summer months here at Kielder Water & Forest Park. They usually appear at the end of May each year and disappear in September. They are small flying insects that are extremely irritating and they also bite. There are a number of repellents available to deter them from biting you, one of which is Jungle Formula (on sale in the shop on site at Leaplish Waterside Park).

What are Pine Weevils?

Pine Weevils are small dark hard backed insects that are harmless to humans and their pets. They eat pine bark and are active between March and November they can often be found in the log cabins due to the nature of the wood used for their construction. They are mainly active when the weather is warm.

Are there any snakes in the Park?

Adders can be seen in the area. They can be recognised by a zigzag pattern down their backs. They are a poisonous snake and will bite if they are provoked. If you see one please leave it alone, a bite from an adder is not necessarily fatal but it can make you feel unwell. It is unusual for someone to be bitten as they will normally disappear as soon as they hear a noise. If you have been bitten please consult your doctor. They can be seen when it is warm and sunny basking on rocks or on paths and roads.

How many deer are in the Park?

There are approximately 6,500 roe deer and they are most active in the spring and summer when they can be seen crossing the road. Please take care when you are travelling the roads concerned as they frequently jump out into the path of your vehicle.

I’m staying in one of Northumbrian Water’s luxury lodges, what equipment is included?

The lodges are fully equipped with everything you need including a television, DVD player, washer/dryer, fridge/freezer, microwave, dishwasher, bed linen and duvets. Cots and high chairs are available to hire. Some lodges are available with wheelchair access but we do not hire wheelchairs. Pets are welcome in some lodges at an extra charge – please advise us when booking. You will need to bring your own towels and household products such as washing up liquid and dishwahers tablets, etc.

I’m staying at the Calvert Trust Kielder, what do I need to know:

Do I have to bring towels and bed linen?

We provide bed linen but not towels so please bring your own towels.

Is the centre fully accessible?

Yes it is on one level and is level entry at the front and rear entrances.

Can I bring a pet?

Guide and assistance dogs are allowed in the centre only. The majority of the lodges allow one pet at an extra charge. Please inform us at time of booking.

For more Calvert Trust frequently asked questions please request a leaflet – 01434 250 232 or enquiries@calvert-kielder.com

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